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In their One Question for UpTop Health video series, UpTop Health experts discuss much effort is saved by using lean UX research.
Most people think of user experience (UX) in terms of a digital experience’s final design — how a website or app looks, feels, and behaves. But great UX always begins…
In their One Question for UpTop Health video series, UpTop Health experts discuss the first steps a healthcare provider can take to better emulate e-commerce.
As consumer brands continue to raise the bar on what constitutes an “average” digital experience, they’ve effectively reset consumers’ expectations for all digital experiences. Your healthcare company’s included. One thing…
In their One Question for UpTop Health video series, UpTop Health experts discuss the top two things that payers should be doing right now to prepare for the new mandated standard.
Download our Interoperability Guide and learn the architecture and major requirements to meet the CMS-9115-F standard.
Your healthcare company is expert at managing an enormous amount of data. After all, your business operations depends on your ability to accurately process and track thousands of patients’ clinical…
In their One Question for UpTop Health video series, UpTop Health experts discuss why the program manager is the liaison you need.
Everyone can agree that a good user experience (UX) is a positive thing. But convincing colleagues and decision-makers on the “what and how” to go about it is a totally…
When it comes to digital healthcare experiences, consumers have increasingly high expectations. The consumer market has trained your members to see convenience, self-service, efficiency, and reduced effort as table stakes….
Download our worksheet to optimize your customer’s experience by prioritizing which KPIs are critical to your business success.
