The Healthcare Website User Experience Audit in 2022 | UpTop Health

UX Audit

Identify Friction Points in Your Digital Experience with UX Audits

Evaluating your User Experience (UX) using proven analytical techniques, provides valuable insights as to how your users may perceive their journey through your product/service. By conducting thorough and varied methods of UX analysis, we uncover opportunities to innovate your users’ digital experience so you can differentiate from your competitors, provide more value to your target users, and improve efficiencies within your business.

UpTop Health will help you conduct a thorough UX audit using proven methods to uncover opportunities to innovate your users’ digital experience.

  • Understand. Get a clear understanding of your business, your users, and the goals and objectives to create a foundation to evaluate from
  • Evaluate. Evaluate key flows and screens of your digital experience against industry standards and usability metrics
  • Report. Provide a UX summary with quantitative and qualitative analysis, and recommendations for improvement
  • Action. Leveraging the actionable insights in the report will propel you towards a better experience

"This was the first time that Usability Testing and User Behavior Monitoring was performed at Colliers, bringing a new level of discipline to the Global Marketing team. We loved working with UpTop on this project. They were clear about how they operate, provided thorough usability analysis looking at similar issues from many angles. The UpTop team presented their findings in a considerate manner which allowed our team to be more receptive to the input."

VP of Global Marketing, Colliers International


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Analytics baseline

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Expert evaluation

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Actionable insights

Relevant Work