Download our design thinking guide, Testing, and discover various testing methods to help validate your conclusions.
You’ve finished your healthcare customer journey map, now learn how to turn the insights you learned into opportunities.
Review our collection of useful tips that cover preparation, building and testing your prototype. Download our FREE guide here.
Download our design thinking guide, Ideation, to try out our methods & process to see how they’ll help you generate solutions.
Download our design thinking guide, Define the Problem, to follow our detailed process and get to the root of the problems that need solving.
The first step in design thinking is expressing empathy for your users. Our guides and worksheets will help you perform the necessary research in this empathy phase.
Use this rubric to accurately define your project’s scope. Download our worksheet to get started!
Download this comprehensive 7 KPI package full of guides and worksheets to get you started towards your organization’s success.
View three real world examples of how we’ve helped other organizations transform their digital experience.
Learn how our UX Strategy Sprint uses the design thinking framework as the approach for solving complex business problems and provides a roadmap to move forward. Download the 39 page ebook to learn more.
Download our Interoperability Guide and learn the architecture and major requirements to meet the CMS-9115-F standard.
Download our worksheet to optimize your customer’s experience by prioritizing which KPIs are critical to your business success.