In their One Question for UpTop Health video series, UpTop Health experts discuss what they mean by self-service support from their article, UX Puts Customer Support in the User’s Hands.
Consumers like instant gratification, and it’s no different when it comes to customer service. Imagine the last time you were on the phone with your insurance company or your cable…
While digital health transformation requires the right external partnerships, you need to consider your own firm’s ability to be a good partner for true success.
Learn how our UX Strategy Sprint uses the design thinking framework as the approach for solving complex business problems and provides a roadmap to move forward. Download the 39 page ebook to learn more.
As a healthcare executive, you’re always looking for ways to amp up innovation and identify next-level digital solutions for your organization. As a result, you’re probably already familiar with the…
In their UX Roundtable video series, the UpTop Health UX team discuss what makes a good client.
This tool will prompt a series of questions as it applies to your project and help walk you through our design process, making UX activity recommendations along the way.
Use this Readiness Quiz to assess your data sources, quality, structure and interfaces and get recommendations from UpTop Health on meeting the standard.
Quick and easy way to test the readability of your content. Flesch Kinkaid Reading Ease, Flesch Kinkaid Grade Level, Gunning Fog Score, SMOG Index, Coleman Liau Index, Automated Readability Index.
In their One Question for UpTop Health video series, UpTop Health experts discuss much effort is saved by using lean UX research.
Most people think of user experience (UX) in terms of a digital experience’s final design — how a website or app looks, feels, and behaves. But great UX always begins…
In their One Question for UpTop Health video series, UpTop Health experts discuss the first steps a healthcare provider can take to better emulate e-commerce.
